We will impose fees subject to a minimum cancellation fee of £50 and a maximum cancellation fee of £1,000. The fee is based on the reservation amount and when the reservation is cancelled :

• If the reservation is cancelled 48 hours or less before check-in, or after check-in, the fee is 100% of the reservation amount for the nights not stayed
• If the reservation is cancelled more than 48 hours, and 30 days or less, before check-in, the fee is 50% of the reservation amount
• If the reservation is cancelled more than 30 days before check-in, the fee is 0% of the reservation amount

When calculating cancellation fees, the reservation amount includes the base rate, cleaning fee, and any pet fees, but excludes taxes and guest fees. If the calculated cancellation fee is less than £50, it will be adjusted up to £50, and if the calculated fee is more than £1,000, it will be adjusted down to £1,000.